Support Center

Get help with integration, troubleshooting, and optimization

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Getting Started
Step-by-step guides for integrating Honchads SDK into your mobile app
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Troubleshooting
Common issues and solutions for SDK integration and ad display problems
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Analytics & Reporting
Learn how to track performance and optimize your app's ad revenue
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Optimization
Best practices for maximizing your ad revenue and user experience
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Privacy & Compliance
GDPR, CCPA, and other privacy regulations compliance guidelines
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API Reference
Complete API documentation with code examples and parameter details
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Frequently Asked Questions

How long does it take to integrate Honchads SDK?

Most developers can integrate Honchads SDK in 30 minutes or less. Our streamlined API and comprehensive documentation make the process quick and straightforward.

The basic integration includes:

  • Adding the SDK dependency to your project
  • Initializing the SDK with your App ID
  • Implementing your first ad format
What are the minimum requirements for using Honchads SDK?

Android:

  • Android API level 21 (Android 5.0) or higher
  • Target SDK version 33 or higher
  • Internet permission

iOS:

  • iOS 12.0 or higher
  • Xcode 14.0 or higher
  • Swift 5.0 or higher
How does the revenue sharing model work?

Honchads SDK operates on a transparent revenue sharing model:

  • Starter Plan: 70% revenue share (you keep 70%)
  • Professional Plan: 80% revenue share (you keep 80%)
  • Enterprise Plan: Custom revenue share (up to 90%)

Payments are processed monthly with a minimum payout threshold of $100.

What ad formats are supported?

Honchads SDK supports all major ad formats:

  • Splash Ads: Full-screen ads on app launch
  • Interstitial Ads: Full-screen ads at transition points
  • Banner Ads: Rectangular ads in various sizes
  • Native Ads: Seamlessly integrated content ads
  • Rewarded Video: Video ads with user incentives
How do I troubleshoot ad loading issues?

Common solutions for ad loading problems:

  • Verify your App ID and Placement IDs are correct
  • Check your internet connection
  • Ensure you're not in test mode for production apps
  • Review console logs for specific error messages
  • Verify SDK initialization was successful

If issues persist, contact our support team with your error logs.

Can I use Honchads SDK alongside other ad networks?

Yes, Honchads SDK is designed to work alongside other ad networks. However, our Smart Mediation feature automatically manages multiple ad sources for optimal performance, potentially eliminating the need for additional networks.

If you choose to use multiple networks, ensure proper frequency capping and avoid conflicts in ad placement IDs.

What analytics and reporting features are available?

Our comprehensive analytics dashboard provides:

  • Real-time revenue and impression tracking
  • eCPM and fill rate analysis
  • Geographic performance breakdown
  • Ad format comparison metrics
  • User engagement analytics
  • Custom date range reporting
  • Export capabilities for external analysis

Contact Our Support Team

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Live Chat
Available 24/7 for immediate assistance
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Email Support
Get detailed help via email
Response time: 2-4 hours
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Phone Support
Speak directly with our technical team
Available: Mon-Fri 9AM-6PM PST
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Additional Resources

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Integration Guides
Step-by-step tutorials for Android and iOS integration
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Video Tutorials
Watch our comprehensive video guides and walkthroughs
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Best Practices
Tips and strategies for maximizing your ad revenue
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Debugging Tools
Tools and techniques for troubleshooting integration issues
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Changelog
Latest SDK updates, bug fixes, and new features
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Developer Community
Connect with other developers and share experiences

Still Need Help?

Our support team is here to help you succeed. Contact us for personalized assistance.